type: personal

Jordan V. Levinson

title: Senior Network Infrastructure Architect | AI Infrastructure/Operations Architect

location: Cypress, TX


type: summary

data: Enterprise Network and Infrastructure Architect with **>10 years of experience** designing, improving, securing, and supporting complex **enterprise environments**.

data: Professional expertise in **Process & System Improvements, VeloCloud, Cisco, Fortinet, Meraki, Juniper, Network Security, Virtualization, Automation, AI-driven applications & processes, Web/Application Development, and Cloud Security.**

data: Excellent verbal and written communication skills. **Bilingual in English and Spanish.**

data: Exceptional ability to understand a customer's **business and technical requirements** translating them into **reliable, scalable, and secure solutions.** Approach challenges holistically across **people, processes, systems, and technology.**

data: Focused on delivering **stable, maintainable, and business-aligned solutions** while advancing the use of **Automation and AI-driven technologies** to improve efficiency, consistency, and operational performance.


type: experience

company: AT&T Inc.

location: Houston, TX

position: Chief Architect – Sysco Foods (Global) – Consulting & Professional Services: LCM

duty_task: Global Architecture Standardization

description: **Global Architecture Standardization**: Owned and standardized network architecture deliverables for Sysco's global Lifecycle Management program, developing reusable WAN configuration standards through the IFR/IFA lifecycle to support consistent deployment across multiple connectivity models.

description: **Regional Solution Strategy & Tradeoff Analysis**: Led complex regional design evaluations comparing AT&T TAO and non-TAO solution paths, documenting technical considerations, dependencies, risks, and formal handoff requirements before customer-facing review.

description: **Architecture Governance & Decision Control**: Established governance mechanisms for architecture artifacts, including internal review models, controlled change processes, approval workflows, and planning for an Architecture Steering Committee with defined cadence, structure, and responsibilities.

duty_task: Enterprise Knowledge Architecture

description: **Enterprise Knowledge Architecture**: Built and administered the LCM Architecture & Engineering SharePoint environment as a governed source of truth, creating dedicated repositories, a centralized departmental landing page, architect-controlled standards, layered permissions, and automation-ready content structures.

duty_task: Reusable Engineering Standards

description: **Reusable Engineering Standards**: Authored and maintained SD-WAN best practices, WAN implementation guidance, and targeted operational standards designed to improve engineering consistency, deployment quality, and long-term service reliability.

description: **Security Architecture & Automation Readiness**: Defined documentation, technical expectations, implementation risks, and stakeholder-review requirements for Zscaler API automation and related WAN security workflows.

duty_task: Architecture Decision Record Platform

description: **Architecture Decision Record Platform**: Developed a modular Next.js application using strict TypeScript type controls to manage Architecture Decision Records through a structured lifecycle, replacing fragmented decision capture across email and chat with a traceable system for architects, stakeholders, auditors, and downstream engineering teams.

duty_task: Operational Workflow Modernization

description: **Operational Workflow Modernization**: Engineered and operationalized Power Automate workflows for Sysco operations, including automated email filing, subject extraction, regex-based classification assets, and shared ownership models to support adoption and long-term administration.

duty_task: Data Consolidation & Work Tracking

description: **Data Consolidation & Work Tracking**: Created an automation dashboard that transformed fragmented and monolithic data sources into organized work items, improving tracking, prioritization, ownership visibility, and operational follow-through.

duty_task: Service Performance Intelligence

description: **Service Performance Intelligence**: Developed operational dashboards covering SLA attainment, dispatch volume, missed commitments, and attribution analysis to strengthen governance reporting and provide clearer visibility into service-delivery performance.

description: **Cross-Functional Architecture Leadership**: Served as an escalation and advisory resource for monitoring-platform transitions, tooling limitations, automation dependencies, architectural constraints, and operational risks, helping teams remain aligned and execution-focused.

duty_task: Lab Enablement & Partner Coordination

description: **Lab Enablement & Partner Coordination**: Coordinated Sysco lab buildout activities and HPE partner engagement for proof-of-concept testing, including collaboration planning, equipment ordering, licensing requirements, and environmental readiness.

duty_task: Segmentation & Regulatory Architecture

description: **Segmentation & Regulatory Architecture**: Authored reusable standards for VRF segmentation and zone-based firewall design, incorporating NIST- and NERC-aligned considerations for regulated, critical-infrastructure, and security-sensitive environments.


company: Javosec Corp.

position: Senior Network Architect / AI Infrastructure Ops Architect

duty_task: Network Architecture and Design

description: Lead design and implementation of complex network infrastructures. Ensuring optimal performance, scalability, and reliability across enterprise environments.

duty_task: Advanced Network Solutions

description: **Advanced Network Solutions**: Develop and maintain sophisticated network solutions, including WAN, LAN, SD-WAN, and Wi-Fi systems. Focus on load balancing, network redundancy, and high availability to support operations & infrastructure.

duty_task: Network Security and Compliance

description: **Network Security and Compliance**: Implement and manage robust security measures, including firewalls, VPNs, and encryption protocols. Conduct regular security assessments and ensure compliance with industry standards to protect against potential threats.

duty_task: Troubleshooting and Issue Resolution

description: **Troubleshooting and Issue Resolution**: Utilize deep understanding of networking protocols, such as BGP, OSPF, MPLS, and QoS, to diagnose and resolve complex network issues. Minimize downtime and ensure uninterrupted business operations.

description: **Pre-Sales Engineering and Solution Design**: Collaborate with sales teams to provide technical expertise in pre-sales activities. Design tailored network and security solutions to meet specific customer requirements, enhancing sales potential. Regardless of industry or sector (Oil & Gas, Health, Financial, IT etc.) I have the skills and knowledge needed to complete any solution requested in a fair amount of time.

duty_task: Post-Sales Implementation and Support:

description: Oversee the deployment of network solutions at customer sites. Ensure smooth transitions from sales to implementation, providing ongoing support to maintain network stability and performance.

duty_task: Automation and Scripting:

description: Develop automation scripts using Python and Ansible to streamline network deployment and management processes. Enhance operational efficiency and reduce manual workload.

duty_task: Documentation and Technical Leadership:

description: Create detailed documentation, including high-level and low-level design diagrams, statements of work, and bills of materials. Serve as the subject matter expert (SME) for network-related projects and initiatives. CI/CD documentation workflows implemented for automated document systems.

duty_task: POC & Demo Coordination with Partners:

description: Partnered with external vendors to orchestrate Proof of Concepts (POCs) and product demonstrations for customers, showcasing the capabilities and benefits of proposed solutions.

duty_task: Continuous Learning and Innovation:

description: Stay abreast of emerging network technologies and industry trends. Actively engage in continuous learning and apply new knowledge to improve network design, security, and performance.

duty_task: AI Deployments:

description: Engineered multiple AI driven applications and processes. Leveraging technologies like LLMs, RAG, Automation Frameworks, Spectral Clustering, Voice Diarization, GPT bots and many other frameworks essential to designing industry compliant Artificial Intelligent systems whether cloud hosted or offline on prem deployments. API integrations for process flows like power automate etc. Azure AI Foundry, Copilot Studios for RAG agent integrations at a Teams level or even Sharepoint level. Knowledge extends from No-code to Full-code AI integrations.

duty_task: Application Development:

description: Common helpdesk scripts written in python with pyside, QT & Tkinter/CTkinter UI's. Depending on the type of app, the app types have been with React, Typescript, Tailwind, JS for front end, SQL, DBs and other languages for back end. Python, Ruby, JS and a few others.


company: Tetra Technologies

location: The Woodlands, TX

position: Senior Network Engineer V / Architect

duty_task: Oversaw & Optimized Network Infrastructure

description: Managed intricate network infrastructure for Tetra Technologies, extending across campus, remote locations, and data centers, ensuring optimal performance and reliability.

duty_task: Advanced Network Solutions Design & Maintenance

description: Evaluated, conceptualized, and upheld sophisticated network solutions, encompassing WAN, LAN, Load Balancing, and Wi-Fi systems, to support diverse operational needs.

duty_task: Hybrid Voice Network Support & Rationalization

description: Provided steadfast support and rationalization for a hybrid voice network, seamlessly integrating VoIP with legacy PBX systems to facilitate efficient communication.

duty_task: End-to-End Network Project Leadership

description: Spearheaded comprehensive network projects from inception to completion, crafting detailed documentation and diagrams, while acting as the go-to Network (SME).

duty_task: Network Security & Firewall Administration

description: Administered network security protocols and firewalls, conducted regular compliance assessments, and proposed robust security solutions to safeguard against potential threats.

duty_task: Strategic IT Project Collaboration

description: Engaged actively in IT project design and strategy sessions, collaborating with various IT and business groups as a networking SME, contributing valuable insights and expertise.

duty_task: Troubleshooting & Issue Resolution

description: Leveraged deep understanding of networking protocols, routing, and security to efficiently troubleshoot and resolve complex network issues, minimizing downtime and disruption.

duty_task: Effective Communication & Leadership

description: Exhibited exemplary communication, leadership, and problem-solving skills, facilitating smooth collaboration and efficient resolution of network-related challenges.

duty_task: Remote Work Proficiency

description: Excelled in a remote work setup, fostering teamwork and collaboration to achieve collective goals and objectives.

duty_task: Continuous Learning & Improvement

description: Stayed abreast of emerging technologies and industry trends, actively engaging in continuous learning, and implementing improvements to enhance network performance and security.

duty_task: Driving Network Growth & Performance

description: Played a pivotal role in propelling network growth, bolstering security measures, enhancing overall network performance, ensuring alignment with the organization's business needs and objectives.


company: GFI Digital

position: Senior Network Engineer / Solutions Architect

duty_task: Pre-Sales Support & Solution Design

description: Collaborated closely with Sales teams in a pre-sales capacity, crafting tailored network & security solutions to address specific customer business requirements, enhancing the potential for sales closure.

duty_task: Architectural Network Design Expertise

description: Delivered expert architectural network design guidance to both Sales teams and customers, ensuring proposed solutions aligned with client needs and expectations.

duty_task: Documentation & Estimation

description: Developed comprehensive Estimates, Statements of Work, and Bills of Materials for Professional Service engagements, providing clear and detailed outlines of proposed work and associated costs.

duty_task: POC & Demo Coordination with Partners

duty_task: Post-Sales Implementation

description: **Post-Sales Implementation**: Led the post-sales implementation process for new networking solutions at customer sites, ensuring a smooth transition from sales to deployment.

duty_task: Network Hardware Configuration

description: Configured a diverse range of network hardware, including Cisco/Meraki switches, routers, firewalls, and Cisco Nexus Data Center Solutions, to create robust and reliable network infrastructures.

duty_task: Complex Network Environment Support

description: Provided support for, set up, and configured intricate networking environments, ensuring stability and performance in line with client expectations.

duty_task: Production Environment Troubleshooting

description: Actively resolved network issues impacting production environments, minimizing downtime and maintaining business continuity for clients.

duty_task: VPN & Remote Connection Support

description: Established and supported VPN and other remote connection infrastructures, facilitating secure and reliable remote access for clients.

duty_task: Device & System Troubleshooting

description: Diagnosed and resolved issues related to defective devices, logical errors, and systematic faults across a broad spectrum of technologies, ensuring optimal network performance.

duty_task: Project & Activity Management

description: Effectively managed assigned projects and activities, delivering services in line with established objectives and client expectations, while maintaining a focus on quality and timeliness.


company: Dell Technologies

location: Remote, TX

position: Virtualization Support Engineer-II

duty_task: Technical Escalation & Deployment Specialist

description: Served as a pivotal technical escalation point, offering specialized design and deployment expertise to address and resolve customer needs efficiently.

duty_task: Collaboration with Senior Support Engineers

description: Engaged closely with customers' Senior Support Engineers, ensuring their virtualized environments operated optimally with all errors diligently resolved, fostering customer satisfaction and trust.

duty_task: Documentation & Design Handoff

description: Meticulously documented pertinent information and executed design handoffs, empowering customers with a clear understanding of their environment's functionality and operation.

duty_task: vSAN Disk Groups & Node Failures Recovery

description: Assisted in the recovery of degraded vSAN disk groups and node failures within clusters, addressed hardware errors, reviewed log bundles, and made informed recommendations on VMWare products to bolster environment reliability and performance.

duty_task: Root Cause Analysis with Technology Utilization

description: Leveraged technologies such as Python, PostgreSQL SQL, and Linux to extract and analyze logs, conducting comprehensive Root Cause Analysis to identify and address underlying issues effectively.


company: Meriplex Communications

position: Network Analyst-II

duty_task: Leadership in Network & Voice Infrastructure

description: Spearheaded the design, implementation, and deployment of comprehensive networking and voice infrastructure, utilizing Fortigate, Cisco, VeloCloud SD-WAN, and IP Voice across over 500 sites for a major retail company.

duty_task: SD-WAN Deployment Standards

description: Formulated and published standardized procedures for future SD-WAN deployments, incorporating various profiles like Hub/Spoke, Site-to-Site, Full Mesh, and High Availability. Concurrently, facilitated cross-training sessions for team members to ensure adherence to these standards.

duty_task: Automation through Python Scripts

description: Developed Python scripts using APIs to automate the deployment of site-wide environments, including VoIP phones, network, and security devices. This initiative significantly streamlined deployment processes, enhancing efficiency.

duty_task: VoIP System Automation Leadership

description: Directed the VoIP team in automating the Cisco Unified Call Manager system, successfully reducing the repetitive workload by a substantial 90%.

duty_task: Network Discovery & Proposal

description: Conducted a meticulous discovery process to understand the customer's existing network infrastructure, subsequently proposing new network designs, migration plans, and replacement solutions for outdated equipment, ensuring a transition to the latest software and hardware.

duty_task: Service Delivery & Professional Services Collaboration

description: Collaborated effectively with the Service Delivery and Professional Services teams to process new customer orders and circuits. Engaged in site surveys and prepared High-Level Design (HLD) and Low-Level Design (LLD) Visio diagrams, along with outlining all Security, IP, and VLAN requirements.

duty_task: IP Door Stations System Engineering

description: Engineered a sophisticated IP door stations system integrated with Mag lock release, relay triggers, and DTMF tones for secure door/gate access, utilizing products from Hikvision, 2N, Valcom, and Viking Electronics.

duty_task: Structured Cabling & Fiber Splicing

description: Assisted the Professional Services team with running, terminating, and splicing both Single Mode and Multi-Mode fiber, adhering to industry standards for structured cabling.

duty_task: On-Call & Cross-Training Participation

description: Actively participated in on-call team schedules and engaged in cross-training in various expertise areas, providing crucial support to the team in managing backlogs and meeting customer commitments.

duty_task: Project Tracking for Large-Scale Deployments

description: Developed a project tracking system for large-scale deployments to assist Project Managers, leveraging advanced MS Excel skills to ensure efficient and organized project management.


company: AT&T

position: Premises Technician & Fiber Optic Splicer

duty_task: Engaged in Line Maintenance

description: Executed repair, splicing, and maintenance tasks on both copper and fiber lines, ensuring the integrity and functionality of the POTS network.

duty_task: Racking and Stacking

description: Participated in the meticulous racking and stacking of network equipment within various environments, including Datacenters, Colocation facilities, and customer premises.

duty_task: Voice Gateway & NID Installation

description: Installed and programmed customer voice gateways and Network Interface Devices (NIDs), conducting thorough verification of voice quality and routing to guarantee optimal performance.

duty_task: Troubleshooting Support

description: Provided expert troubleshooting support at various sites, identifying, isolating, and resolving issues efficiently to minimize downtime and disruption.

duty_task: Strategic Installation Planning

description: Planned and executed network installations strategically, aligning with residential and enterprise orders, technical specifications, and manuals to ensure accurate and effective implementation.

duty_task: Specialized Equipment Installation

description: Installed specialized network equipment, such as Cienna Optical switches and RAD Ethernids, particularly for high-rise buildings, enhancing network capacity and reliability.


type: education

institution: HarvardX

dates: on-going est. '23

field: AI, ML & Data Science


institution: Lonestar Cy-fair

dates: on-hold '21

field: Associate of Computer Science


type: skills

networking:
Cisco Catalyst and Nexus
Arista
Juniper SRX/EX/QFX
HPE Aruba
Dell Networking
Brocade
Meraki
Fortinet FortiGate
Palo Alto Networks
VMware VeloCloud
Silver Peak EdgeConnect
Ciena
Netgear
Ubiquiti
pfSense

security:
Palo Alto Networks
Fortinet FortiGate
Cisco Firepower
Cisco Umbrella
Zscaler
Rapid7
SentinelOne
Network Detective
firewall policy management
network segmentation
secure remote access
vulnerability assessment
endpoint protection
zero-trust architecture

voice_collab:
Cisco Unified Communications Manager
Cisco Unified CME
Webex Calling
Microsoft Teams Admin Center
UCaaS
Cisco voice gateways
PBX systems
Metaswitch
session border controllers
Yealink
Grandstream
SIP
analog and IP voice
IVR systems
call routing
unified communications administration

sd_wan:
VMware VeloCloud
Cisco SD-WAN
Meraki SD-WAN
Fortinet Secure SD-WAN
Silver Peak EdgeConnect
deployment
migration
policy design
routing integration
high availability
multi-site optimization

network_technologies:
BGP
OSPF
EIGRP
Dot1q encapsulation
Cisco CLI
Routing/Switching
Cisco Call Manager
UCaas Voice
IP Cameras
Access Control
Door Stations
MPLS
HSRP
VRRP
STP
HPC
VPN
QOS
Ether Channel
Visio
nmap
proxies
firewalls
HA
TOR
fiber-channel
SDWAN
ZTP
Infini-band

cloud_technologies:
Zscaler
AWS Amplify
Route53
Mimecast
Azure
Vercel
AWS S3

operating_systems: Linux Variants (FreeBSD, Ubuntu, CentOS, Kali-Linux & more)

programming_languages:
Python
Bash
PowerShell
JavaScript
TypeScript
YAML
JSON
Markdown
LaTeX
Mermaid
VBA
Node.js
npm
pip
REST APIs
SDK integrations
workflow automation
infrastructure scripting
configuration automation

wireless:
Cisco Wireless
Meraki
FortiAP
Ubiquiti
Ubiquiti point-to-point wireless
Ruckus
Ekahau wireless surveys
Wi-Fi 2.4 GHz, 5 GHz and 6 GHz
Bluetooth
BLE
RFID
NFC
Zigbee
Z-Wave
RF analysis
channel planning
coverage optimization

testing_equipment:
JDSU OLP-82P Fiber Scope/Meter
JDSU SmartClass v3 & v4
IP Video Handhelds
Ekahua
Ethernet testing
Netally
FlipperZero
Handful of Hak5 devices

system_admin: Registries & Context Menus in Windows OS's

[Assistant]
Large language models
retrieval-augmented generation
vector databases
embeddings
AI agents
chatbot development
prompt engineering
API orchestration
document review workflows
text-to-text
text-to-image
text-to-video
summarization
Azure AI Foundry
Microsoft Copilot Studio
n8n
Ollama
Qdrant
OpenAI Codex
OpenAI Agents SDK
Claude Code
Anthropic Claude
Google Gemini
Groq
Grok
DeepSeek

website_design:
HTML
CSS
SCSS
JavaScript
TypeScript
React
WordPress
Ruby
Node.js
Vite
Gulp
Jest
Git
GitHub
responsive design
UI/UX development
version control
CI/CD workflows

application_development:
React
Python Tkinter/CustomTkinter
Qt/QML
GTK+
Ruby
PHP
SQL
VBA
Node.js
TypeScript
SharePoint Framework
Supabase
Qdrant
Vercel
AWS Amplify
REST APIs
SDKs
Docker
NGINX
ngrok
database integration
desktop application development
cloud-hosted applications

document_creation:
Microsoft Office template development
automated Markdown generation
standardized enterprise documentation
reusable technical templates
Mermaid diagram servers
Draw.io/XML illustrations
metadata and XML embedding
document-generation workflows
knowledge-base development
company-wide document standardization

testing_survey_diagnostic_tools: JDSU OLP-82P fiber scope and power meter